PRIVACY POLICY

1. Introduction

This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with the use of SpinCity Casino services (hereinafter referred to as the "Casino"). We respect your privacy and are committed to protecting any data you share with us.

2. Personal Data Controller

The controller of your personal data is Faro Entertainment N.V., a company registered at Cassandraweg 52, Willemstad, Curacao, registration number 142227. Any questions regarding data processing can be directed to our technical support email address: [email protected].

3. What data do we collect?

During registration and use of our services, we may collect the following personal data:

• Identification data: name, surname, date of birth.
• Contact data: e-mail address, phone number, residential address.
• Financial data: transaction history, deposits and withdrawals (we do not store full payment card details).
• Technical data: IP address, browser type, operating system, cookies.

4. Purpose of data processing

We process your data for the following purposes:

• Creating and managing a player account.
• Execution of financial transactions and withdrawals of winnings.
• Fulfilling legal requirements, including KYC (Know Your Customer) and anti-money laundering (AML) procedures.
• Direct marketing (with your prior consent), informing about promotions, tournaments, and bonuses.
• Ensuring account security and fraud detection.

5. Sharing data with third parties

SpinCity Casino does not sell your personal data. They may only be shared with trusted partners in order to provide services, such as:

• Payment operators and financial institutions (e.g., FARO ENTERTAINMENT EUROPE LIMITED).
• Regulatory and law enforcement authorities (where required by law).
• IT service providers supporting the operation of our platform.

6. Data security

We use state-of-the-art security measures, including 256-bit SSL (Secure Socket Layer) encryption, to ensure that all data transmitted between your browser and our servers is completely confidential and protected against unauthorized access.

7. Your rights

In accordance with applicable regulations (including GDPR), you have the following rights:

• The right to access your data.
• The right to rectify incorrect data.
• The right to erase data ("the right to be forgotten").
• The right to restrict processing.
• The right to withdraw consent for marketing activities at any time.

8. Contact

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us via the live chat available on the website or by sending an email to [email protected].